Understand performance
Review monitoring information and the symptoms you are seeing. Seasonal changes, shading and faults can have different causes.
Built for
the long run.
Thoughtful design. Considered installation. Ongoing care for solar and battery systems.
Discuss your project
Installation is the beginning.
Changes in output, inverter alerts or a system that no longer behaves as expected deserve attention. A clear understanding of the equipment and its history helps guide the next step.
Investigate the system
Discuss inspection and fault-diagnosis needs. Access, equipment type and the installation history determine the appropriate service scope.
Plan ongoing care
Consider a maintenance approach based on the site, equipment guidance and operational priorities, with clear records of work completed.
A useful place
to begin.
Bring what you have. We can work through the rest together.
- 01System brand, model and approximate installation date
- 02Photos of equipment labels and any displayed fault codes
- 03Recent monitoring data or a description of the issue
- 04Site access details and existing warranty documents
A few things you may be wondering.
Can you assess a system installed by another company?
Tell us the equipment details, installation history and the issue. We can discuss whether it falls within the service scope and what information is needed before an assessment.
How often does a solar system need attention?
Requirements depend on the equipment, site conditions and manufacturer guidance. A site-specific maintenance plan is more useful than assuming one interval fits every system.
What should I include in a service enquiry?
Include the inverter and battery model if known, installation date, any fault code, when the issue began and whether you can access monitoring data. Avoid opening or working on electrical equipment yourself.
Let’s talk energy.
A home, a business, or a bigger idea. Tell us what you have in mind.
Discuss your project